"Īlthough people from the chairman amex helpdesk have told me that their card's information can be linked directly with my other citibank accounts on the website, everyone at citibank has repeatedly told me that doing so is impossible because it is from a different organisation. For complete details and to manage this credit card online, visit. Sign On Select an Account Use primary cardmember’s Citi Online User ID and password. Please be aware that some time soon you will no longer be able to see this account on your home page. "Only limited information and services are available for this account on this site. I have the chairman amex and although the name and account number are listed with my other citi accounts on my page, it lists only the chairman account number and text stating: I have Citi Chairman on the same login as co-branded Citi AAdvantage card.do you have the citi chairman amex or mc? Then again, if Citi did everything sensibly, many of us would be much less AAdvantaged. )īaffling that they would do it this way for a Hilton consumer card. (That is consistent with my own experience, and with mia's comment above, although Citi biz cards are another matter. She noted that this is distinct from the personal Citi AA cards, which can be linked to other Citi accounts. Explore the Credit & Account Protection benefits including FICO ® Scores, now available to many cardmembers. ![]() Although she kept making the same not-really-correct claim - "the Hilton card uses a separate website" - it seems as if what she was trying to say, however inartfully, is that the Hilton card accounts are served by a separate back end. Citi® Card Benefits - Credit Card Benefits for Citi Customers. ![]() Try again! You might let them know that the information might be different on the two accounts.I did call back & speak to a US-based supervisor. ![]() You must have gotten a rep who didn't feel like going through the trouble. I called in to Citibank when I got the AA card and they sorted it out for me - but it was kind of a huge mess because they had to look at my other records and match them and there was probably some more security stuff etc. All the information needs to be exactly the same on the accounts - phone number, mailing address, permanent address, etc.
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